Remember when we used to write and send physical letters?

Remember when we used to write and send physical letters?

I remember when I first started my corporate career, we would take weeks to draft a professional letter.

Every word.
Every number.
Checked & double-checked.

Fast-forward to today:
Emails fly back & forth. We frequently see typos and inaccuracies (even in formal e.g. HMRC letters etc.).

It makes me wonder whether we've really progressed much over the past 20+ years?

We aim for increased responsiveness and productivity. But the written output is often substandard as a result,

I also wonder whether we're gradually losing the ability to apply critical and deep thinking skills. These skills are crucial if we are to make headway in solving challenging technical problems and for devising creative solutions. Maybe this is due in part to the emphasis we place on speed and/or our declining attention spans?

All in all, we think we're saving time and improving productivity with all these new digital tools, but I'm really not so sure...