Significant bug, error, or glitch on Splinterlands' Leaderboard

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(Edited)

The current season is ending shortly, so watch closely the leaderboard in the league you are playing, and when the new season starts, the Last Season leaderboard especially.

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Source: Edited screenshot from Splinterlands

I have noticed this bug, error, glitch, or whatever it is by pure accident.
The thing is that last season (active during the second half of August), I was playing most of the time in the Bronze league, but before the end of the season, I decided to move forward into the Silver league.

Although having enough own Power even for the Gold III league, I decided to stay in the Silver league. That way, with the achieved number of 2901 Rating points, I would be able to compete for one of the first ten places in the Silver league.

end_of_the_season_rating_2901.png

Unfortunately, for some (to me still) unknown reason, 1002 points have been deducted from my Rating, and I unexpectedly ended the season with 1899 Rating points what put me in 1409th place instead among the first ten players in the same Silver league.

In other words, it wasn't a case of dropping down from one league to another because of eventual lack of Power (what was the unfortunate case with many other players), as I had enough of my own Power even for the higher league as I already said. And all of it even more, because I didn't rent or lend any of my own cards out by then.

1002_rating_points_removed_deducted_at_the_end_of_the_season.png

So, how and why this 1002 Ranking points removal actually happened it's an entirely different story which I'm now trying to clarify and solve through the correspondence with Splinterlands' Support Team.

But this incident provoked me to start paying closer attention to the leaderboards, which brings me to this article's main topic.


Bug, error, or glitch on Splinterlands' Leaderboard

With the beginning of the new season (still, shortly active one, that lasts during the first half of September), I decided to skip this new season and not to play it. With that, I thought, I would enable Splinterlands' Support Team an easier and clearer view of my battles' history and the issue I've reported in my ticket.

Being out of the battlefield with some spare time available, I noticed how the data for the Last Season Leaderboard suddenly changed and how they are not the same as the one I screenshotted to attach to the ticket sent to Splinterlands Support Team.

Let me show you what I'm talking about!

Last Season Silver League Leaderboard, screenshot from August 31, 2021.

1899_instead_of_2901_at_the_end_of_the_season_2021_08_31.png


Last Season Silver League Leaderboard, screenshot from September 9, 2021.

1899_instead_of_2901_at_the_end_of_the_season_2021_09_09.png


Last Season Silver League Leaderboard, screenshot from September 14, 2021.

1899_instead_of_2901_at_the_end_of_the_season_2021_09_14_2.35_am.png


Last Season Silver League Leaderboard, screenshot from today on September 15, 2021.

1899_instead_of_2901_at_the_end_of_the_season_2021_09_15.png


At first glance, maybe you still wouldn't see the problem, so I created the following table that compares the data from all the above screenshots.

2nd_half_of_august_season_silver_league.png

Now you can see how at one moment, Last Season Silver League Leaderboard data were showing that first place took the player @smukkers with 3073 Ranking points. In contrast, the same player showed up in 4th place several days later with 2606 Ranking points. A couple of days further, the player was again in the first position but this time with 2972 Ranking points, to end up with today's data (if they are still there and the same) which are the same ones as the one from the first screenshot from August 31, 2021.

All in all, there are 14 players (@smukkers, @johnmelissaski, @backflip55, @dragon.rider, @blackzoda, @j-p-bs, @nexneveau, @sevenoh-fiveoh, @raketenklaus, @kira1995, @baupade, @senojuro, @mious, and @cornavirus) who are appearing, disappearing, and/or changing positions on that Last Season Silver League Leaderboard.

Impossible!

Furthermore, and what worries me the most is the following.

If this is happening (and as I just showed you, it apparently does) for the past season (data), which is finished and closed, so there shouldn't be any changes, how much more likely something like that is happening on the active season leaderboards where the data is changing almost every second???

As I said at the beginning, I really don't know what and why is causing this issue, bug, error, or glitch, but it's certainly something that needs severe close attention as it might affect every single player, including even the game creators, developers and the rest of the Splinterlands' leading team who are playing the game too.



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Did you report this discovery in Discord? You probably did. I can't see any bugs-related channel. Just tech-support ...

https://discord.gg/rHAUdhHr

Good luck with your plays in the future :)

@tipu curate

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I firstly reported my personal issue on Discord. Unfortunately, the staff there didn't understand or didn't want to understand the issue. They were replying some default answers that doesn't apply to my case. There is also a possibility they didn't know what happened and even less why. I realized, the staff there is not informed or educated enough about such deeper game functionalities, so I decided not to insist on some answers there. Instead, I sent a ticket by email to their official support. The reply I've got after 11 days was speculating about in-game possibilities that might triggered the deduction of my points. Unfortunately, all those speculations don't have anything with my concrete case, so I made a reply (ticket update), as it was suggested in the mail in case if it doesn't answer or solve my issue. That update/reply was sent a week ago, but I didn't receive any reply ever since.

Regarding the leaderboard issue, except posting the link of this post in their post-promotional channel(s) I didn't make any special bug report in their tech-support channel on Discord, as I'm afraid the staff working there wouldn't know how to deal with it, same as they didn't know how to deal with my private issue in the game.

I can see now that the problem persist in active league as well. Whenever I refresh the page I find different active leaderboard. Sometimes, it's a leaderboard with different players, some other time it's a leaderboard with the same players but with different rating points where the points fluctuate again +/- 1000.

Honestly, I don't know what to think anymore!

Take a look at screenshots I just took, and you'll see! Pay attention on the rating numbers!
(It's only 2 minutes and 20 seconds in-between those two entirely different leaderboards, and I really don't know which one is the right one!?!)

Bronze league - Active Leaderboard 1

Bronze league - Active Leaderboard 2

Never the less, thank you very much for your concern, comment and support!

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Here is what I see now. It is in line with your second screenshot.

When I hard-refresh the page, the leaderboard stays roughly the same. Numbers change slightly, of course, because these players are active all the time.

Yet, they shouldn't change by so much.

You could mention (tag) the Splinterlands bosses if you think you deserve their attention :) Go straight to the top.

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Can you please, click on any other league leaderboard and then return back to see if it would stay the same?!

Regarding tagging Splinterlands' bosses, I was thinking about that, but wanted first go by some more or less regular procedure, as I think they might be occupied with more important things like, proper functioning of new Amazon servers (especially when it comes to the transaction speed), launching new Chaos legion card collection, land launch, etc.
Besides, that's something, I suppose, they are paying for their tech support staff. Meaning, even if they can't solve the issue, they should report it to developers or whoever will take care about it from there on, and take care it would be solved. Otherwise, in my opinion, this staff would be more or less useless.

My second reason, why I didn't tag the bosses is avoiding their attention, not because I deserve it or not, but because it's not about me at all. So, I wanted to avoid possible different interpretation.
It's an issue considering every single player, and especially those that are competing for first 20 or so places by the end of the season, as it's not the same if, i.e., competing for the first place a player should achieve 2000-something or 3000-something rating points. Huge difference!

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You are right. It's wrong when you switch from Bronze to Silver and back to Bronze. Then it's right again :) The behaviour is inconsistent.

I still think that this is a major bug and that top brass should be made aware of it. Luckily, it's not something that would harm players in any way.

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(Edited)

I'm glad you saw it and fully understand now what I'm talking about!
Unfortunately, I'm not so sure as you are that it wouldn't harm players, as I don't know to explain otherwise disappearing of my 1002 rating points (two seasons ago).

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You can't say these two things are connected. Still, everything should be on record. It's blockchain after all ...

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Well, I agree with you, it shouldn't be connected, but are they or not, I don't know. But it's strange.
Blockchain is also my last hope. That's exactly what I told the support team in my ticket, as I also think it should be recorded somewhere. Although, I saw recently in one of the announcements (I don't recall if it was at Discord or Hive post) how they moved some things on server to reduce the transaction time and keep it bellow 3 seconds to meet the Hive blockchain criteria and avoid those freezes of the game that were happening. Is one of those things (rating and leaderboard) that were moved on servers, so they are not recorded on the blockchain anymore, I don't know.

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Dobro jutro :)

Anyway, good luck with your claim. And be persistent :)

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Dobro jutro! 😃
And thank you! I'll try my best, although it's somewhat annoying and exhausting.

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It seems to me that the game should not allow what you do, and I imagine that many more do too, those of us who are really in bronze because of the power of our cards, it is impossible for us to scale positions for that, and I think it is not fair, Even if it is legal, I do not see it fair.

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What exactly the game shouldn't allow me to do??? What I'm doing that I shouldn't be doing??? Report bugs and issues, or what???
Please, explain yourself as otherwise I don't see any connection between your comment and the topic of this post!

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Don't worry hahaha, it just doesn't seem fair to me that someone has a deck with gold power or higher and can stay in bronze only to be among the best in the bronze rank.

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I'm not worried at all as I know I'm not doing anything wrong, but I wanted to know the basis of your reasons for the objections and throwed accusations.
But, it seems to me that you don't understand the game at all!

I know that you actually started playing just a couple of months ago (in June this year - 2021), but I also know that you've logged into the game for the first time back in October 2018th, since when you are more or less regularly following some other active players who are publishing about the game.
So, having the opportunity for almost full 3 years to learn about the game, I would expect that you know and understand at least some essentials about it. But obviously, it's not the case.

Therefore, let me explain.
Having the minimum required power to officially enter some higher playing league (in my case, Silver, or Gold), it doesn't mean to have the cards at such high level to play and compete in those leagues!

In other words, a player can have over a million in power or even more (I have seen a whole bunch of such players) whose power is actually made up of a whole bunch of duplicate cards, but still not enough of them to upgrade them on a higher level. (Some cards requires couple of hundreds of single cards to be upgraded.)

Furthermore, Silver league allow players to use Summoners at the following max. levels.
Common: lvl 5; Rare: lvl 4; Epic: lvl 3; Legendary: lvl 2.
Those Summoners would allow players to use Monster cards, in overall, at the same levels (Common: lvl 5; Rare: lvl 4; Epic: lvl 3; Legendary: lvl 2).

At the same time, Gold league allow players to use Summoners at the following max levels.
Common: lvl 8; Rare: lvl 6; Epic: lvl 5; Legendary: lvl 3.
Those Summoners would allow players to use Monster cards, in overall, at a bit different levels (Common: lvl 8; Rare: lvl 7; Epic: lvl 5; Legendary: lvl 3).

I have only one Summoner (Delwyn Dragonscale on lvl 4) that would be somewhat useful in Silver league, while all the others are on their maximum for the Bronze league, and miles away from the Gold league. And I don't have a single Monster that exceeds Bronze league maximum.

So, give me just one good reason why I shouldn't play in the Bronze league, except your obvious envy and jealousy, or a failed attempt to get rid of the every better performing competitor who built his deck wisely and with the plan through enormous time investment and with its own hard earned money (like I did build mine)!!!

If you don't have it, give me a brake and leave me alone with your baseless, childish and jealousy complains and accusations, and rather invest your time and energy in learning the game properly!

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I am aware of what you say, and you are not competition for me, I am simply not at your level, for the simple fact of having much more power, I do not need to insult you to answer you or anything friend, I am not jealous, far from, it It's just not fair, whether you like it or not, I want to get out of bronze to have a better reward of chests, I hope you win a lot of DEC among the first in bronze.

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I think that you are wrong. I might be out of your league, but that's certainly not because the amount of power, and you'll figure that out sooner or later if you continue playing. So, the only things according which I might be out of your league are almost full deck of fully upgraded cards for the Bronze league, some playing experience and skill. But, still it doesn't mean I can't loose a battle from you for numerous reasons.

Further more, escaping into a higher league would surely give you more reward chest for your daily quests, but don't be unpleasantly surprised if you'll find in them just whole bunch of potions and couple of DEC here and there.

And last, but not least, if you are not jealous and somewhat angry because of it, you wouldn't leave such a comment under my post as you did, in the first place.
In other words, if you think that something in the game is not fair then I'm certainly not the one to whom you should address that.

I believe, it would be way more constructive and beneficiary for all the players, to go directly to game creators/owners and developers and offer the solution for the things that bother you and which you are finding as unfair.

For instance, I'm planning to suggest them to divide, i.e., current Bronze league into three new leagues each of which would have their own leaderboard. The same rule I would apply to higher leagues (Silver, Gold, Diamond, Champion) too. OK, it would most likely split current reward pool of each league, but so what!?!

In my opinion, new players would be more interested to continue playing, and it would be easier for them to gain some better result, higher place on the leaderboard, and at the same time rewarding score. While in the current setting players playing in Bronze III, Silver III, Gold III, Diamond III or even Champion III, hardly can compete for any end of season reward battling for it with those players in Bronze I, Silver I, Gold I, Diamond I or Champion I.

And I would even dare to bet (judging from frustration that radiates from your comments) that you would like such change! Right?!?

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this answer, if it seemed more polite to me, thank you.
It's that you get confused hahaha, I'm not frustrated, I just think it's not fair, and regarding the power of the deck, you have more, because you have more variety of cards and better, with the fact of having cards like KRON THE UNDYING in level 1, you are already far superior, that's what I mean.

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No, I'm not confused. Quite the opposite! And your problem with me is that you are very well aware that I didn't buy your words in which you tried to camouflaged your frustration, envy and jealousy, although you don't want to admit it, but with every following reply you are just proving it more and more (if you are aware of it or not).

And now you are again trying to convince me otherwise but just with different words. So, let me remind you. In your first comment you've accused me of doing something that I shouldn't be doing, and you were complaining that's not fair. When I asked you to spell it out, you didn't have to say anything concrete and solid, and you just keep ranting about my bigger deck!

Yes, I have a bigger deck than you do, and I'm also actively playing the game almost a whole year longer than you! And if you think that's not fair, then stop playing the game, because it's not fair for thousands of players bellow you who just arrived couple of days or weeks ago, and to whom your card collection appears unfairly superior!

Did it cross your mind that to those thousands of new players bellow you, your over 12K power appears as almost unreachable amount of power, with the fact that only one card as your BYZANTINE KITTY Summoner at level 1 is, you are already almost unbeatably superior to them?!
Did this cross your mind??? - No, it didn't, because you are observing things only one-sided, and only from one direction.

Did it cross your mind that those thousands of new players will never have a chance to accumulate the power of your current size in the same short time period as you did (without some additional investments)??? As first, because they were not here at the time when Untamed collection wasn't completely sold and when players beside previous collection of Reward cards had a chance to receive those cards too by completing daily quests.
Are you aware of that huge superior advantage that you have in comparison to those players??? - I assume not, as otherwise you wouldn't be complaining around as you do about some unfairness, observing the situation only from the perspective that currently suits you!

Furthermore, did it cross your mind that those thousands of new players bellow you in their one chest that they would get for completing the daily quest (in Bronze III league), and if they are lucky to receive some card in it, will get exactly half amount of power (for the same card type - common, rare, epic or legendary) that you were receiving in previous months???
Why? - Because new Reward cards worth in power half of the power amount of the previous Reward collection. Besides that, the game has been changed in a way that percentage of card appearance in the daily quest chests has been significantly lowered down.
So, those thousands of new players bellow you, as first have a very slim chance to get a card in the chest, and as second if and when they receive it, it would worth half of the power than the Reward cards you were receiving in previous months!
How unfairly superior is that??? How long would it take them to build a deck even just a bit closer to the one you already have???
Did this unfairness of yours and what you are doing in the game, crossed your mind too??? - No, it didn't, because you are too selfishly self-oriented!

Therefore, and to cut the chase, let me tell you that I know what's your main problem and the cause of all your frustrations. You can't forgive yourself that you didn't start playing the game back then in 2018, as if you did now you would most likely have a couple of millions in power, selling your spare cards left and right for enormous amount of money, showing off and playing smart in front of your family and friends, asking "How much does it Caracas or even Venezuela cost?" as you might want to buy it.
But, you didn't start playing in 2018 and now you are kicking your ass trying to blame who ever and for what so ever, ranting around about some unfairness or similar.

So, once again stop bothering me with your baseless complaints, selfish, only self-oriented, childish and jealousy rants and similar ungrounded lamentations, and leave me alone!!!

And regarding your aim to get out from the Bronze league as soon as possible, I can tell you that I'm also hardly waiting for that, as only then you would be able to realize (although, probably too stubborn to admit) how hard it is to play in higher leagues and complete the daily quest to receive those few chests more, half of which would be full of potions, while your capture rate will be almost entirely drained on the way what would accordingly significantly lower down your DEC earning per won battle, and not to even mention that exceeding your current longest strake (13) you may entirely forget.
So, to conclude, I wouldn't be surprised at all seeing you running back into the Bronze league sooner than you can even imagine!

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(Edited)

I believe that the resentful and all that is your friend hahaha.

You know that it is not fair, and in fact if you win a lot with only that card of the cat, and easily overcome the bronze barrier 1, recently I rented some tastings and played a day in the silver league 3, the truth I did not see a difference.

There are very cool diamond players, the problem is surely that in silver 1 they do the same as you do in bronze 1, does it seem fair to you in that case? also you are assuming that the words you read from me were in an annoying tone, as in which you express yourself, and it is not like that.

I am a low-income person, and the truth is, I am very grateful to hive and Splinterlands, they have helped me a lot and I am growing little by little, without resentments, I hope you do very well.

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lol - You say that you are not resentful. How do you call then your complains about the game unfairness??? - Do you even listen and hear yourself???!!!
(Not to mention that you are addressing those complains to the people, like me, who didn't create the rules.)
And you say that you are grateful to Splinterlands, but you still complain that the game is not fair???!!!
So, we go again - do you even listen and hear yourself?!?!

You are truly pathetic!


And now seriously!

Leave me alone and STOP TROLLING ME!!!

If not, I promise you that every following comment you leave will be downvoted!

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You already bored me with your insults and your desire to argue.

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